Terms

Terms of service.

These launch terms summarize how Limestone handles bookings, service scope, communication, cancellations, and customer responsibilities.
01

Booking requests

A submitted request is not final until Limestone confirms date, window, scope, access, and any final price adjustments.

02

Customer responsibilities

Customers should provide accurate contact, address, access, pet, parking, and safety details before service.

03

Service changes

Limestone may adjust timing, scope, or price when the actual home condition differs from the request.

04

Cancellations

Late cancellations, lockouts, or access failures may be subject to fees under the company policy.